Plenary Studio Terms of Service
Last updated: 22 July 2026
These terms are a contract between you and Teach-Craft Solutions Ltd, a company registered in England and Wales (company number 16551043, registered office 61 Bridge Street, Kington, HR5 3DJ), trading as Plenary Studio (plenarystudio.co.uk). By creating an account you agree to them. Please also read our Refund & Cancellation Policy, which forms part of this agreement, and our Privacy Policy and Cookie Notice, which explain how we handle information: they are information notices rather than contract terms.
These terms are written for individual teachers subscribing personally. Schools, trusts, and other organisations buying access for their staff are covered by our separate Business Terms instead. Contact us at hello@plenarystudio.co.uk to set that up.
1. What Plenary Studio is
Plenary Studio is an AI-assisted tool for teachers. It drafts Assessment for Learning resources for any point in a lesson (starters, mid-lesson checks, and plenaries), with question sets, quizzes, puzzles, and interactive activities for UK secondary teaching. You can present materials in class, and export many resource types to PowerPoint. Visual tools let you construct exam-style diagrams and export them as images for worksheets or as stimulus for questions. Some features work from content you provide, such as a typed topic, an uploaded document, an uploaded image, or a YouTube clip you choose (using the clip's transcript).
AI-generated content needs your professional judgement. The materials are generated by artificial intelligence and can contain mistakes, including factually wrong answers or content that does not match your exam board's specification. You are the teacher: review everything before you use it in a classroom. We do not guarantee accuracy or curriculum alignment.
2. Your account
- You must be 18 or over and use the service in your capacity as a teacher or education professional.
- Give us accurate information and keep it up to date.
- Your account is personal to you. Keep your password secure and do not share your login. You are responsible for what happens under your account.
- Tell us at hello@plenarystudio.co.uk if you think your account has been compromised.
3. Acceptable use
You agree not to:
- upload or enter any personal data about pupils (see section 4; this is an absolute rule);
- upload content you do not have the right to use (for example, wholesale copies of copyrighted textbooks or exam papers you are not licensed to reproduce);
- use the service for anything unlawful, or to generate material that is discriminatory, harmful, or inappropriate for an educational setting;
- attempt to probe, overload, or break the service, bypass usage limits, or access other users' data;
- resell, sublicense, or offer the service (or bulk generated output) as a competing product;
- use automated tools to scrape the service or extract its content at scale.
How we enforce this. Except in cases of serious breach (such as unlawful use, attempts to compromise the service or other users' data, or the introduction of pupil personal data) we will tell you what the problem is and give you 14 days to put it right before suspending or closing your account. In cases of serious breach we may suspend immediately while we investigate. If we close your account other than for a material breach of these terms, we will refund any paid period you will not receive.
4. No pupil data: an absolute rule
Plenary Studio is a tool for teachers. Pupils do not have accounts, and the platform is not designed, contracted, or approved to process pupils' personal data. You must not upload, type, or otherwise introduce personal data about pupils. This includes names, photos, voice or video recordings, marked or handwritten work that identifies a pupil, grades, SEND or safeguarding information, or anything else that could identify a pupil.
If you upload a document or image, check it first and remove pupil-identifying material. If we become aware that pupil data has been introduced, we will delete it promptly and may contact you about it. Repeated breaches of this rule may lead to account closure. We act as a processor for your account data only; we accept no role as a processor of pupil data, and you are responsible for meeting your own school's data protection obligations.
5. Your content and ours
Your input is yours. You keep all rights in the content you upload or type. You give us permission to store and process it purely to provide the service, including sending it to the AI providers listed in our Privacy Policy to generate your materials. We do not use your content to train AI models, and our AI providers are contractually restricted from doing so.
Generated materials are yours to teach with. We assign to you (and agree to assign as they arise) all intellectual property rights (if any) that we hold in the materials the service generates for you, and to the extent any such rights cannot be assigned, we grant you a perpetual, irrevocable, royalty-free licence to use, adapt, print, present, and share them for educational purposes, including with colleagues at your school. Two honest caveats: AI output is not guaranteed to be unique or free of resemblance to other users' output or existing works (another teacher's similar prompt may produce similar material; review materials before publishing them beyond your school), and you may not compile generated output into a competing product or dataset.
The platform is ours. The software, design, templates, and branding of Plenary Studio belong to Teach-Craft Solutions Ltd. These terms do not transfer any of that to you.
6. Plans, billing, and cancellation
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Free plan. The free plan does not include AI generation, and new saves are subject to a monthly cap (currently 20 saves per month). We may adjust what the free plan includes over time; whatever changes, your existing saved resources remain accessible.
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Paid subscriptions are billed in pounds sterling through our payment provider, Stripe, and renew automatically, monthly or annually, depending on the billing period you choose. The price you will pay is always shown at checkout before you confirm. We are not currently registered for VAT, so no VAT is charged or shown on our prices, receipts, or invoices.
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Free trial. New subscribers may be offered a 7-day free trial. We take your card details when the trial starts, and before you begin we show you (unmissably, before you enter your card) the plan you have chosen, the exact price, and the date you will first be charged. The trial converts automatically into the plan you explicitly selected at signup: monthly is the default, and annual billing applies only if you choose it yourself. Trials are offered on the Regular plan, and each person may use one free trial. Unless you cancel before the trial ends, that plan starts at the price shown. We will email you a reminder at least 48 hours before your trial ends, restating the exact amount, the date of the first charge, and how to cancel. Cancel any time before the trial ends (Settings → Manage billing) and you will not be charged at all. Your 14-day cooling-off right runs from the day you sign up for the trial; see the Refund & Cancellation Policy.
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Renewal reminders. Before an annual subscription renews, we will email you a reminder stating the renewal price, the renewal date, and how to cancel.
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Price changes. We will give you at least 30 days' notice by email before any price increase takes effect, and it will apply from your next renewal, so you can cancel first.
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Plan limits. Each plan's generation allowances are stated at the point of sale: for example, the Pro plan currently includes 800 generations per month, with up to 10 refinements per resource and 2,000 refinements per month. These are the numbers you buy, so there is no small print to find: when you reach 90% of a monthly allowance we show you a usage warning and invite you to contact us, and generation pauses only at the stated ceiling, resuming when your monthly allowance resets. Nothing you have already made is ever affected by reaching a limit, and if your teaching genuinely needs more, email us.
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Cancellation is self-serve. Go to Settings → Manage billing to change your plan or cancel at any time. Cancellation takes effect at the end of your current billing period (month or year), and you keep access until then.
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After cancellation, your account drops to the free plan. Your saved resources stay yours and stay accessible: we do not delete your work because you stopped paying. You can view, export, and download your saved resources at any time while your account exists; they are only removed if you delete them or delete your account.
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Failed payments. Two situations:
- If your first payment fails when a free trial converts, your account moves to the free plan straight away: paid access always requires a successful payment. You can subscribe again whenever you like.
- If a renewal payment fails on an existing subscription, our payment provider retries the charge automatically for around two weeks, and your plan continues unchanged while it does; we will email you so you can update your payment details. If every retry fails, your subscription ends and your account moves automatically to the free plan.
In every case you keep every saved resource, and lose only AI generation and uncapped saving (new saves become subject to the free plan's monthly cap). There is no other grace period.
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Your cancellation and refund rights, including the 14-day cooling-off right under the Consumer Contracts Regulations 2013, are set out in the Refund & Cancellation Policy.
7. Availability and changes to the service
We aim to keep Plenary Studio available and reliable, but we do not promise uninterrupted service: maintenance, outages at our hosting or AI providers, and technical faults happen.
If it goes badly wrong: where the paid features are unavailable for more than 72 consecutive hours due to a fault within our reasonable control, you can ask for a pro-rata refund or account credit for the affected period. This is in addition to, not instead of, your statutory rights.
We may add, change, or retire features. If we discontinue a paid feature that materially reduces what you are paying for, we will tell you in advance and you can cancel with a pro-rata refund of any period you have paid for but will not receive.
8. Ending the agreement
You can close your account at any time using Settings → Delete my account, or by emailing us (see the Privacy Policy for how account deletion works, including the 30-day window to restore an accidentally deleted account). We can suspend or terminate accounts that materially breach these terms, following the process in section 3, and we can withdraw the service entirely with at least 30 days' notice, refunding any unused paid period.
9. Liability
Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be excluded under the law of England and Wales. Nothing in these terms affects your statutory rights as a consumer, including your rights under the Consumer Rights Act 2015 in relation to services and digital content.
Subject to that:
- We are responsible for loss or damage you suffer that is a foreseeable result of our breaking these terms or failing to use reasonable care and skill. We are not responsible for loss that is not foreseeable, meaning it was not obvious that it would happen, and nothing you told us before you subscribed meant we should have expected it.
- We are not responsible for loss of data caused by events outside our reasonable control, meaning events we could not reasonably foresee or prevent, such as failures of third-party hosting or AI providers, internet outages, power failures, or industrial action.
- We are not liable for the consequences of using AI-generated material without review: checking materials before classroom use is your responsibility (section 1).
- Our total liability to you in any 12-month period is limited to the greater of £100 and the amount you paid us in that period.
The service is provided for professional use by teachers; we do not accept liability to pupils or third parties arising from how generated materials are used.
10. General
- Governing law and courts. These terms are governed by the law of England and Wales. Disputes go to the courts of England and Wales, but if you are a consumer living in Scotland or Northern Ireland, you may also bring proceedings in your local courts, and nothing in this clause takes away any protection you are entitled to under the law of the part of the UK where you live.
- Talking first. If you have a problem, email hello@plenarystudio.co.uk; we would much rather fix it than litigate it.
- Changes to these terms. We may update these terms. For material changes we will give account holders at least 30 days' notice by email. If you keep using the service after a change takes effect, the new terms apply; if you do not agree, cancel before then. If you are part-way through a paid annual period and a change materially reduces your rights or what you receive, you may instead end the agreement when the change takes effect and we will refund the unused part of your year pro-rata.
- If any part of these terms turns out to be unenforceable, the rest still stands.
- These terms, together with the Refund & Cancellation Policy, are the whole agreement between us.
Teach-Craft Solutions Ltd · Company number 16551043 · Registered in England and Wales · Registered office: 61 Bridge Street, Kington, HR5 3DJ · hello@plenarystudio.co.uk